Wednesday, July 27, 2005

Patience wearing out

I've been analyzing the major hassles I've been seeing in my organization - both from individual and team perspective. Major root cause as what I've seen is that lower upper management is badly organized with individuals who look for their gain but try to impress that they are wearing the cloak of the organization. This means that favoritism, lack of judgment (short term vs. long term), internal feuds and ignorance of employees form the backbone of the decision-making structure. While they portray and talk of bottom-line/top-line margins, in reality they are calculating their bonuses and profits at the cost of employees. Hollow speeches and material self gains are the sole intentions at most times. Why else would a person responsible for increase in sales push employees at client locations to get in more business forcefully by making it a huge part of the employee's performance evaluation and have nothing for their individual growth? Logically, why is an employee's bother (other than his main work) to help a sales guy with his job for no rhyme or reason? Why would the processing of a person's performance evaluation after being approved by his manager and group manager still not be complete? Just cause the domain head has to prove a point? Why would an organization fight for an ODC in Mumbai or Bangalore and be resolved (or move closer to resolution) when the client steps in? And why would an organization have a favoritism towards the HQ location and neglect other centers? In all this what is talking about share holders’ wealth creation? Attrition rates? Petty fights? Showing lack of decision making ability and disjoint ness of the organization to the client?
One of the foremost qualities for being a manager is understand the difference. What difference? The fact that individuality is sacrificed for the team and your influence on the team is responsible for the outcome of the tasks. If individuality is high priority over team, then you are not ready to be a manager. Clearly competencies for individual success is a whole different set compared to the competencies of being a manager. So, why are people in the lower upper management in their current position? Just because they had individual success and spent a lot of time in the organization? But then, if we kept in mind the goal of the organization (general goal definition), aren't we losing out on 2 terms - first the fact that individual gains they could have delivered is lost and secondly they have become a huge cause of friction in the daily running of the organization? Well, for all this gyan, let me add one thing - offers are tempting and current add-ons are repulsive. Why am I still here? The reason is I like doing what I'm doing and my hope is fueled by one source. Hopefully, I might not reach a situation where temptation exceeds hope and I have to decide. Still not ready to be a manger you think?? Well atleast I'm not disrespecting someone elses contribution!!