Have been reading up the latest book from Kaplan and Norton called Strategy Maps. Seems a real interesting concept - connection between intangible assets and value creation. Also talks about implementing strategy with sustained value creation based on management of 4 internal processes that are operations, customer relationships, innovation and regulatory & social processes. Anyway, I've just started on it, but I think its an extremely cool concept.
Apart from that, I've been a spectator to change management (though it being done in a very crude manner) wherein the management is trying to introduce hierarchy in de-centralized management situation. The company has already lost a valued employee (important since the organization is about 30 member strong with 'aggressive' growth plans) and has visibly upset atleast a third more of the remaining. One thing visible to me as an outsider is the fact that the only people who raise voice in change management situations are those concerned about the organization while those who resist it, don't talk about it but fill the grapevine. Unfortunately, the management in this organization thinks that the best way is to support those people who do not say anything or resist change, that obviously in this case are those without opinions which means that the organization now lacks people with leadership capabilities. Its the same situation wherein the CEO has a board of directors who don't oppose anything he/she says. We all know, from existing data that these organizations don't move forward a lot. In this situation, I felt that those valued employees should have been used as vehicles for bringing about the change, rather than treating them without confidence. Now the management is aware of their performers losing interest in the organization and are trying hard to retain them. I'm waiting to see what happens next.
Other than that work is going on smooth. And yeah, Bangalore is getting with interest all the rainfall due till 2004. What a season it has been!! Rains started in April and has been going on, which has definitely brought out the pit falls in the city corporation on maintainance of roads, sewage, traffic load, etc.. But then, on second thoughts, I love the rain (except when it traps me and gets me wet). I guess, I better get back to work soon, else I might never leave for home today.
Apart from that, I've been a spectator to change management (though it being done in a very crude manner) wherein the management is trying to introduce hierarchy in de-centralized management situation. The company has already lost a valued employee (important since the organization is about 30 member strong with 'aggressive' growth plans) and has visibly upset atleast a third more of the remaining. One thing visible to me as an outsider is the fact that the only people who raise voice in change management situations are those concerned about the organization while those who resist it, don't talk about it but fill the grapevine. Unfortunately, the management in this organization thinks that the best way is to support those people who do not say anything or resist change, that obviously in this case are those without opinions which means that the organization now lacks people with leadership capabilities. Its the same situation wherein the CEO has a board of directors who don't oppose anything he/she says. We all know, from existing data that these organizations don't move forward a lot. In this situation, I felt that those valued employees should have been used as vehicles for bringing about the change, rather than treating them without confidence. Now the management is aware of their performers losing interest in the organization and are trying hard to retain them. I'm waiting to see what happens next.
Other than that work is going on smooth. And yeah, Bangalore is getting with interest all the rainfall due till 2004. What a season it has been!! Rains started in April and has been going on, which has definitely brought out the pit falls in the city corporation on maintainance of roads, sewage, traffic load, etc.. But then, on second thoughts, I love the rain (except when it traps me and gets me wet). I guess, I better get back to work soon, else I might never leave for home today.